Cancellation Return Delivery | Next Step Living Longer Books
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Cancelling the requested Return:

Once you request for a return, we initiate the return and refund process. But, if you change your mind after confirming a return request, you may cancel this return request within 15 minutes of placing the return request. After 15 minutes of placing the return request, you will no longer be able to cancel it. However, you may again purchase the returned eBooks(s), and/or audio book(s), and/or video book(s) from Add15Years.in.

Cancelling the book(s) added to cart:

If you wish to cancel the purchase of any eBooks(s), and/or audio book(s), and/or video book(s), after you added to cart, then you can simply do it by clicking ‘Delete’ button next to the respective eBooks(s), and/or audio book(s), and/or video book(s) in the ‘My Cart’ tab.

Cancelling the book(s) already purchased:

If you wish to cancel any eBooks(s), and/or audio book(s), and/or video book(s) after you made a purchase, then you can follow the Return and Refund process by clicking the ‘Returns’ tab and following the mentioned process.

Returns

The ‘Returns’ tab on Add15Years.in website allows or users to return and claim the refund for the purchased product(s). Under this process we like to capture your feedback as well, in case you are dissatisfied with our products or services or you would want to give us the suggestions. This helps us keep creating and delivering the superior quality content as per the interests of our users and prospects.

All the eBooks, audio books, and video books you purchase from our website Add15Years.in are eligible for ‘return and refund’, only if you place a request for the ‘return and refund’ in the ‘Returns’ tab within 15 days of the date of purchase.

The process flow for returning the Add15Years.in eBook(s), and/or audio book(s), and/or video book(s) is as follows:

Go to ‘Returns’ tab > Select the eBook(s), and/or audio book(s), and/or video book(s) you want to return > click the Return button > click Confirm

As soon as we receive your return request, we will initiate your refund and you will receive your refund within 7 working days of placing a return request. Once a refund is issued, you will no longer have the access to the respective eBooks(s), and/or audio book(s), and/or video book(s).

You may be prompted to tell Add15Years.in the reason for returning the eBooks(s), and/or audio book(s), and/or video book(s).

Delivery

We offer eBooks, audio books and video books under their respective tabs. You can purchase them by clicking on these tabs and following the below delivery :

  • Click on the desired book
  • Select the desired language
  • You can view the preview by clicking on ‘Preview’ button
  • Click on the ‘Add to Cart’ button
  • Fill in the required field and delivery information
  • Click on ‘Proceed to Purchase’ button
  • Click ‘Confirm’ your order button
  • You will be redirected to payment gateway
  • Make the payment
  • Your purchase will be confirmed
  • You will receive a notification to download the purchased product(s) [eBooks, and/or audio books, and/or video books] on your registered phone number and email id.